Privacy Policy

01Introduction

This Privacy Policy explains how MyTamilguru collects, uses, stores, shares, and protects personal information when users access the website, create an account, purchase a course, or interact with the platform.

By using the platform, you acknowledge that your information will be handled in accordance with this Privacy Policy.

02Information Collected

MyTamilguru may collect the following categories of information:

• •Personal details: Such as name, email address, phone number if submitted, profile details, and other information provided during registration or support communication.
• •Account and learning data: Such as enrolled courses, lesson completion progress, quiz or assessment results, certificates generated, and learning activity on the platform.
• •Transaction data: Such as purchased course details, order IDs, payment status, billing-related metadata, and offer usage; however, full card or banking details are processed by external payment providers and are not stored by MyTamilguru.
• •Technical data: Such as IP address, browser type, device information, cookies, usage logs, and analytics events used to improve the platform and understand user behavior.

03How Information Is Used

MyTamilguru uses personal information to:

04Cookies and Tracking

MyTamilguru may use cookies, pixels, local storage, and similar technologies to keep users signed in, remember preferences, measure traffic, analyze user journeys, and improve performance.

Users may control certain cookie settings through their browser; however, disabling some cookies may affect platform functionality.

05Sharing of Information

MyTamilguru may share limited personal information with trusted third parties only as reasonably necessary to operate the platform, including:

• •Payment processors for secure transaction handling.
• •Hosting, cloud storage, and technical service providers.
• •Analytics and performance monitoring providers.

MyTamilguru does not sell personal data to third parties.

06Data Retention

MyTamilguru retains personal information for as long as reasonably necessary to provide services, maintain user accounts, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

When information is no longer required, it will be deleted, anonymized, or securely archived in accordance with operational and legal requirements.

07Data Security

MyTamilguru uses reasonable technical and organizational safeguards to protect personal information, including SSL encryption in transit, access controls, and secure storage practices.

08User Rights

Subject to applicable law, users may request to:

Requests may be submitted through the website contact page or the official support email.

09Children's Privacy

If the platform is used by minors, access should occur under the involvement, supervision, or consent of a parent, guardian, school, or other authorized adult where required by applicable law.

If MyTamilguru becomes aware that personal information has been collected unlawfully from a child, reasonable steps will be taken to delete that data.

10International Access

Users may access the platform from different countries. By using the platform, users understand that their information may be processed in locations where MyTamilguru or its service providers operate.